Our goal here at AA Computers is not about profits, share holders, or making sure the CEO drives away in a brand new car. Our goal is simple: to provide excellent products and excellent customer service that people want, need, and deserve.
Gone are the days of exceptional customer service from many of the big corporations. There used to be a day where you could pick up the phone and talk to a real person with every desire to help you through the end, not just get you off the phone faster or try and sell you a product you don’t need. We are here to correct that; to give back what people used to have and provide. With every computer sold, we are doing just that. We are providing the one on one support that is needed. No supervisors. No long periods on hold. No robotic scripts. No robots (ok, maybe our virtual receptionist, but she’s friendly.) No sales pitches. Our commitment is to have the answer for you or resolution completed before the call is over. Professionalism with humanity.
In addition to delivering exceptional customer satisfaction with an excellent user experience, we are also working on an altruistic project to assist the world. Please see “The Kajuzzi Project” for more information.